Privacy Policy

1. Introduction

Tuah Wealth ("we", "our", "us") is committed to protecting the personal data of individuals who visit our website or enrol in our programmes. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

This policy applies to all personal data collected through our website at tuahweal.info and through our programme enrolment and administration processes. It is governed by the Personal Data Protection Act 2010 (Malaysia) (PDPA).

Questions about this policy may be directed to: [email protected]

2. Data We Collect

We collect personal data in the following circumstances:

• Enquiry and enrolment forms: Full name, email address, phone number, and any information you share in the message field
• Programme participation: Financial information shared during private consultation sessions (treated as strictly confidential)
• Website usage: Browser type, device type, pages visited, and session duration — collected through analytics cookies where consent has been given
• Communications: Any correspondence by email or telephone relating to our programmes

We do not collect sensitive financial product data, bank account details, EPF account numbers, or identity card numbers through our website or general enrolment processes.

3. Legal Basis for Processing

We process personal data on the following bases under the PDPA:

• Consent: Where you have submitted an enquiry form or opted in to receive information from us
• Contractual necessity: To administer your programme enrolment and deliver the educational service you have paid for
• Legitimate interests: To improve our courses, respond to feedback, and maintain contact with past participants through alumni communications

4. How We Use Your Data

• To respond to enquiries submitted through our website
• To process and confirm programme enrolments
• To administer course delivery, including workbook dispatch and session access
• To schedule and conduct private consultation sessions
• To send programme-related communications (class reminders, recordings, check-in dates)
• To improve course content based on feedback
• To comply with legal obligations

We do not use your personal data for marketing unrelated financial products. We do not sell or rent personal data to any third party.

5. Data Sharing

Your data is shared only in the following limited circumstances:

• Partnered specialists: For Comprehensive Programme participants who opt in to a hibah or tax consultation, your contact details are shared with the relevant specialist solely for the purpose of scheduling that session
• Service providers: Operational tools such as email delivery platforms, where data is processed under a data processing agreement
• Legal requirements: Where disclosure is required by Malaysian law or regulatory authority

6. Data Retention

• Enquiries not resulting in enrolment: Retained for 12 months, then deleted
• Enrolment records: Retained for 7 years from programme completion for accounting and legal compliance purposes
• Session consultation notes: Retained for the duration of the programme plus 2 years
• Analytics data: Aggregated and anonymised after 14 months

7. Cookies

Our website uses cookies to understand how visitors use the site and to remember preferences. You can manage cookie settings at any time through our Cookie Policy page. Essential cookies cannot be disabled as they are required for the site to function.

8. Your Rights Under PDPA

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data, subject to legal retention requirements
• Withdraw consent for data processing activities based on consent
• Object to processing for direct marketing purposes

To exercise any of these rights, contact us at [email protected]. We will respond within 21 days of receiving a verifiable request.

9. Data Protection Measures

• Access to personal data is restricted to staff who require it to carry out their responsibilities
• Data is stored on password-protected systems with role-based access controls
• Our website uses HTTPS encryption for all data transmitted through forms
• We conduct periodic reviews of our data handling practices

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before sharing personal data.

11. Children's Privacy

Our programmes are designed for adults aged 40 and above. We do not knowingly collect personal data from individuals under 18 years of age. If you believe a minor has submitted data through our site, please contact us so we can remove it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated to active participants by email. The current version will always be available on this page. Continued use of our website after any changes constitutes acceptance of the revised policy.

13. Contact Information

Data Controller: Tuah Wealth

Address: Jalan Bukit Bintang 88, 55100 Kuala Lumpur, Malaysia

Email: [email protected]

Phone: +60 12-486 7329